Result Submit Failed
A scanner has tried 3 or more times in the past hour to POST results for the same job and each attempt has failed. The job is doing real work but answers are not making it back.
How to
Diagnose
- Check ingest logs for the job ID — look for the actual error (TLS handshake, timeout, schema rejection)
- Confirm the scanner network can reach the platform on port 443
- Check ingest health (Health > Services > Ingest)
Repair
- Fail the job (accept the loss)
- Or reassign to a scanner on a different network if the issue is path-specific
Gotchas
- The threshold is 3 failures in 60 minutes; raising the threshold reduces noise but delays detection.
- Reassigning does not retroactively recover lost results — only future submissions will reach ingest.
API calls (1)
| Method | Path | Description |
|---|---|---|
| POST | /api/health/job-errors/:stateId/repair | action=fail | reassign |
Related
- Job Errors Overview — Category model
- Ingest Health — Verify ingest availability